Custom made onhold audio

Custom Made On-Hold Audio

Sounds Visual writes, records and produces professional effective custom on-hold audio messaging for businesses across the UK. With Sounds Visual you get high quality recordings with no contracts, competitive prices, a fast turnaround and affordable updates.

What is on-hold audio messaging?

On-hold audio refers to the music and messages your clients and customers hear when they are placed ‘on-hold’.
This audio is made up of voiced messages recorded by professional voice artists, mixed with a choice of music backing. We provide businesses across the UK with professional on hold audio which can be uploaded to your existing / current phone system.
No PRS, PPL or MCPS licence required to use the purchased audio on your telephone system.

How to order a custom on-hold package for your business

You can contact us with everything ready – or we can guide you through the process

Things to do…

  • Write your prompts – the wording that you would like to have your customers hear when they are placed on hold. These can be informative prompts – or IVR (Interactive voice prompts) e.g. Press 1 for Accounts etc. If you would like us to write your script for you, you can just give us the bullet points and we will turn them into a script for you to approve prior to recording. Costs are based on the number of words. It’s a good idea to try and keep each prompt focused on one easy to understand aspect of your business. Information about your company – USPs – and current offers are a good place to start. We’re here to help if you need assistance.
  • Choose your music here
  • Production normally takes 2 – 4 days – but let us know if you need it faster.

To get started...

Contact us using the form below and a producer will guide you through the process. Or you can call us on 01225 470011.

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