10 tips for better on-hold telephone hold audio

Top 10 tips for keeping your customers happy on-hold   No-one likes being kept on-hold but it’s fair to say that these days, to a certain extent, we mostly put up with it, as long as it’s done well. By that I mean we’re not left waiting in...

Using DTMF tones with Audio TX

As well as using Audio TX for ISDN voiceover sessions, I also turn to it for phone patch sessions – in other words, to connect to landlines and mobile phones where the client wants to listen in to a voiceover session on an ordinary phone. If you dial into Audio...